USER GUIDE
◾ AULA VIRTUAL 4 OFFLINE ◾ USER GUIDE ◾ SANTILLANA ◾ 2 Aula Virtual 4 Santillana presents Aula Virtual 4, an educational platform providing teachers and their students with everything they need to create a digital teaching and learning environment. • Aula Virtual 4 is designed to be accessible from a range of devices (computers, tablets and so on) with or without an internet connection, and it’s possible to work with the content in a synchronised way from the classroom and from home. • You’ll be able to communicate and organise the work quickly and simply. • You’ll be able to monitor progress while working with Santillana books. • Aula Virtual 4 adapts to you. There’s a version for teachers, with access to exclusive content and work areas, and another specific version for students.
◾ AULA VIRTUAL 4 OFFLINE ◾ USER GUIDE ◾ SANTILLANA ◾ 3 You can download the Aula Virtual 4 Offline app from https://santillana.es/descargas-aula-virtual/ or from digital stores: • Play Store (Android) / Apple Store (iOS, MacOS) / Download Server (Linux (Abalinex, LinEx, EducAndOS), Windows, ChromeOS). If you’re unable to access the digital stores, or you encounter problems during installation, contact us either through your sales rep or by sending an email to soportedigital@santillana.es. Access to Aula Virtual 4 Offline Starting a session Here’s a reminder of the steps to follow to create a user account on AV4: In order to access Aula Virtual 4 Offline you’ll first need to have registered on Aula Virtual 4 via the website https://av.santillana.es and logged on for the first time online. If you’re a teacher and user of e-vocación, you’ll be able to log on using the same credentials as your account, but similarly you’ll need to log on at least the first time via the online platform. Creating an account First name and surname(s) Email address Password Book licence and password Your sales rep will give you the licence and password and the requested books will be linked to this. Create a password to access the platform. You’ll be able to change it if you want, once the account set-up process has finished, in the My profile section. e-vocación users will be able to change it from the e-vocación portal. You’ll need to give a genuine email address to link to your account. Include your first name and one or two surnames.
4 ◾ AULA VIRTUAL 4 OFFLINE ◾ USER GUIDE ◾ SANTILLANA ◾ 2. Enter your username and email address and we’ll send you an email with instructions enabling you to reset it. Need to reset your password? 1. Select the option «Forgotten your password?». • Resetting your password: if you’ve forgotten your password, you can request an email to create a new one. Not yet activated your account? 1. Open the AV4 Offline app and select the option «Not yet activated your account?». 2. Complete the fields with the information required, using your licence number and the password provided. Make sure to enter the right email address. 3. Verification of the email address. Check your inbox and spam folder. • Account activation: if you can’t access AV4 Offline because the activation email has expired, or you deleted it by mistake, ask for a new one to be sent. • Amended email address: if you can’t access AV4 Offline because you entered the wrong email address during registration and you haven’t received the activation email, enter a valid email address to request a replacement. In both cases, you can follow these steps to activate your account successfully:
◾ AULA VIRTUAL 4 OFFLINE ◾ USER GUIDE ◾ SANTILLANA ◾ 5 My books Whenever you start a session on AV4 Offline you’ll be taken directly to your library, which will display the digital books that have been assigned to your account. In order to view and work with the books with no internet connection, you’ll need to download them first. The library will display inactive books, the ones that have not been downloaded, with the covers shown in black and white. Once they are downloaded, the books acquire active status, with the covers shown in colour. Downloading a book Use the Download options icon, which you’ll find below the cover of inactive books in your library, to download the books concerned. There are two types of download available: • Download light version: this is a version of the book that is readable but does not contain any of the associated resources or activities. This version takes up less space on your device and you’ll always have the chance to download the resources later, when you need them. • Download book with resources: this is the full version of the book and includes all the resources and activities. Download options Update Download panel Language selector User profile Inactive book (not downloaded) Active book (downloaded)
◾ AULA VIRTUAL 4 OFFLINE ◾ USER GUIDE ◾ SANTILLANA ◾ 6 Updating a book Once one of the download options has been chosen, the Download panel will open automatically, showing the download progress. It’s possible to download up to five books simultaneously, as well as pause, restart or cancel the download. You can search for updates of the books included in your library using the button located in the upper navigation menu. If there are updates available to download, a label will be displayed on the cover of the book. You’ll be able to complete the download using the button and make use of the updated resources. When the download process has successfully finished, the cover of the book will become active (in colour) and you’ll be able to view it. If you’ve downloaded the light version of the book, it will be shown with the label below the cover and using the button you’ll have the option of downloading the resources, whenever you wish, enabling you to work with the full version of the book. Versión completa Versión ligera Help desk If problems or questions arise during the process, you can contact us at the following email address: soportedigital@santillana.es.
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